How to solve the Autocom “Application will shut down” problem?

When some customers install the software, it will prompt the problem “Application will shut down”, which is shown as the following photo. What factor does cause this problem and how to solve it? Here is the instruction:
Problem photo:

Solution:
1)You can install the update files in the CD. This method is suitable for XP as well as Win7.

2)If you install the software on the XP operating system, you can follow the way: C:\Documents and Settings\All Users\Application Data\Autocom, to delete the autocom files.
Any problem, you can send emails to sales@obdexpress.co.uk

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